Last updated: June 30, 2026
Terms of Service
These Terms of Service ("Terms") form a binding agreement between you ("you," "your," or "Customer") and Supabind ("Supabind," "we," "us," or "our"), governing your access to and use of our website, dashboard, APIs, and related infrastructure provisioning services (collectively, the "Services").
By creating an account, accessing the Services, or clicking "I agree," you confirm that you have read, understood, and accepted these Terms.
Acceptance of Terms
By accessing or using Supabind, you agree to be bound by these Terms in full. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
Updates to these Terms
We may revise these Terms from time to time. Material changes will be reflected in an updated "Last updated" date above. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
User Responsibilities
By using Supabind, you represent and warrant that:
- You have the legal authority to enter into these Terms on behalf of yourself or the entity you represent.
- You are not a minor in your jurisdiction of residence.
- The information you provide during account creation, including billing and cloud provider credentials, is accurate and kept up to date.
- You will not access the Services through unauthorized automated means, bots, or scripts outside of our published APIs.
- Your use of the Services, and any infrastructure provisioned through them, complies with all applicable laws and regulations.
You are solely responsible for maintaining the confidentiality of your account credentials and any API keys or cloud provider tokens connected to your Supabind account, and for all activity that occurs under your account.
Customer Data
You retain full ownership of all data, configurations, and content you upload, generate, or store through Supabind ("Customer Data"). We do not claim any ownership rights over your Customer Data.
How we process Customer Data
We process Customer Data only to provide, maintain, and improve the Services you request, including provisioning, billing reconciliation, and support. We do not use your Customer Data to train public machine learning models, and we do not sell Customer Data to third parties.
While we perform reasonable backups of platform configuration data, you are responsible for maintaining independent backups of data stored on infrastructure provisioned through your connected cloud provider.
Acceptable Use
You agree not to use the Services to:
- Provision infrastructure for any illegal purpose, including hosting malware, launching attacks, or distributing unlawful content.
- Circumvent, disable, or interfere with security features of the Services or any connected cloud provider.
- Attempt to gain unauthorized access to other customers' accounts, data, or provisioned infrastructure.
- Use the Services to build a competing product or to systematically scrape or replicate platform functionality.
- Reverse engineer, decompile, or disassemble any part of the Supabind platform, except where permitted by applicable law.
- Exceed reasonable API rate limits or place undue burden on Supabind's systems or infrastructure.
We reserve the right to suspend or restrict access to provisioned resources where we reasonably believe a violation of this section is occurring, in order to protect the integrity and security of the platform and other customers.
Availability
We aim to keep the Services available and performant, but we do not guarantee uninterrupted or error-free operation. The Services may be temporarily unavailable due to scheduled maintenance, updates, or factors outside our control, including outages or changes at connected third-party cloud providers.
We are not responsible for the availability, performance, or pricing of infrastructure provisioned through your connected cloud provider, as these are governed by that provider's own service terms and infrastructure.
We will make reasonable efforts to provide advance notice of planned maintenance that may affect the dashboard or provisioning APIs.
Payments & Subscriptions
Certain features of Supabind, including platform access tiers and managed services, may require payment of fees as described on our pricing page or in an order form. Fees are billed in advance on a recurring basis unless otherwise stated.
Intellectual Property
Supabind and its licensors own all right, title, and interest in and to the Services, including all software, dashboards, APIs, designs, and documentation (collectively, "Platform IP"), excluding your Customer Data. These Terms do not grant you any rights to the Platform IP except the limited right to access and use the Services as set out herein.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.
Any feedback, suggestions, or ideas you submit to us regarding the Services may be used by Supabind without restriction or compensation to you.
Account Termination
What happens when you leave
You may terminate your account at any time through your dashboard settings or by contacting support. Upon termination, your access to the Services will end, and any infrastructure still provisioned through your connected cloud provider will continue to be billed by that provider until you separately terminate it there.
We may suspend or terminate your account, in our sole discretion, if you breach these Terms, engage in prohibited activity, fail to pay applicable fees, or if required to do so by law. Sections of these Terms which by their nature should survive termination (including Intellectual Property, Limitation of Liability, and Indemnification) will continue to apply after your account is terminated.
Contact Us
If you have questions or comments about these Terms, you may contact us by post or email: