Supabind

Data Adapters FAQ

Answers to technical questions about connecting Supabind to Odoo, Akeneo, SQL databases, and cloud storage.

What is a Data Adapter?

A Data Adapter is a secure connector that bridges Supabind with your external business systems. Inbound adapters (like Google Drive or FTP) bring data into your workspace, while Outbound adapters (like Odoo or Akeneo) push your transformed data to production systems.

Where are my credentials and passwords stored?

Security is our priority. All credentials (API keys, Client Secrets, Database passwords) are stored using industry-standard AES-256 encryption. They are stored per adapter configuration, not per workflow, so you only have to set them up once.

Do I need to clean my data before using an Outbound adapter?

Yes. We recommend transforming your data in the Supabind Workspace first to match the schema of your target system (e.g., ensuring column names match Odoo field names). Only files that have passed validation can be used as a source for a Sync Profile.

How does 'Field Mapping' work for Odoo and Akeneo?

When you configure a Sync Profile, Supabind fetches the available fields from your Odoo or Akeneo instance. You then 'map' your transformed columns to those specific fields. Our AI suggestions can help automate this by matching similar names and data types.

Can I export data directly to a live database?

Absolutely. The Database Export adapter supports MySQL, PostgreSQL, and MongoDB. You can configure it to push data directly into existing tables or collections as a final step in your automation.

What happens if a sync fails midway through?

Supabind includes built-in monitoring. If a connection is lost or a target system returns an error, the sync is halted, and the error is logged in your 'Monitoring' tab. You can review the specific error message, fix the data, and retry the sync.

Can I schedule my adapters to run at night?

Yes. By connecting your adapters to a Workflow, you can use the 'Schedule' trigger to automate imports and exports at any interval (e.g., every day at 2:00 AM).

Does Google Drive monitoring cost extra?

Folder monitoring is included in all professional plans. It continuously watches your designated Google Drive folder and imports new files as soon as they are detected without requiring manual action.

What's the difference between FTP and SFTP adapters?

Standard FTP sends data in plain text, while SFTP (SSH File Transfer Protocol) provides an encrypted tunnel for your data. We strongly recommend using SFTP for sensitive business data.

I don't see an adapter for my software (e.g., Shopify, Magento). What can I do?

We are constantly adding new adapters. In the meantime, you can use our 'Database Export' to push data to a mid-layer DB, or use the 'REST API' node in the Workflow builder to connect to almost any modern web service.

Can I share an adapter configuration with my team?

Yes. Once an adapter (like an Odoo Connection) is saved, it is available to all members of your workspace to use as a destination in their own Sync Profiles or Workflows.

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If your business system isn't listed yet, our engineering team can help build a custom integration or guide you through using our REST API nodes.

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